In this session, tailored for small business owners, Beverly Hathorn will present strategic plans for enhancing Customer Service Teams to increase employee engagement and drive higher customer satisfaction. This engaging and actionable presentation will deliver practical steps to improve front-facing teams, help create a more efficient and effective service delivery process and foster lasting customer relationships. Join the DeKalb Chamber of Commerce for Business @ Breakfast - a monthly networking and informational session hosted by a sponsoring member. This event is intended to provide professional development on a variety of topics that can help small business owners run their business more efficiently and effectively as well as introduce them to resources available to help them succeed.
Past topics have included:
Sales & Marketing
Human Resources
Finance & Administration
Nonprofit The DeKalb Chamber Governmental Affairs Committee speaks on behalf of the business interests of DeKalb County industry ensuring that DeKalb County remains a place that is competitive locally and statewide.
This committee meets monthly on the 1st Thursday of each month from 10:00 AM to 11:00 AM. The DeKalb Chamber Governmental Affairs Committee speaks on behalf of the business interests of DeKalb County industry ensuring that DeKalb County remains a place that is competitive locally and statewide.
This committee meets monthly on the 1st Thursday of each month from 10:00 AM to 11:00 AM. The DeKalb Chamber Membership Committee helps to plan and evaluate the Chamber's overall programs and membership offerings including, but not limited to, workshops, seminars, and networking events. Also works to recruit and retain current and new members by managing and auditing the Member Contact Timeline, offer innovative ideas, and ensure all members are having a valuable experience.
This committee meets monthly on the 1st Wednesday of the month from 10:00 AM to 11:00 AM. Some meetings may have been adjusted from their original schedule due to holidays or Chamber events. Are you getting the most out of your membership?
Did you realize that your Chamber membership comes with a whole host of FREE marketing tools for your business--all in one easy-to-access location? The Chamber's powerful member-focused software provides members with an event tool, a press release tool, a job posting board, and a hot deals/sales/specials tool--all free with your basic membership.
LEARN HOW TO:
Take advantage of the benefits you receive as a Chamber member
Create and update your business's Enhanced Listing in the website business directory
Appear in our Membership Matters newsletter
Create a hot deal (discount) to appear on your listing
Submit a job posting / volunteer opportunity
We'll be hosting an in-person Chamber 101 class the fourth Tuesday of every other month from 12:00 PM to 1:30 PM to teach you how to use these new features!
New and existing members are invited to attend.
REGISTRATION IS REQUIRED. Network with DeKalb business owners and representatives, exchange ideas, and make new business contacts at Coffee & Connections.
Come prepared to hand out your business cards!
Coffee & Connections is FREE for DeKalb Chamber members to attend and $25 for non-members. Light refreshments and coffee will be provided. The DeKalb Chamber Board of Directors meet to discuss the important issues impacting the Chamber and the business community as well as approve upcoming business
Business @ Breakfast - Increasing Customer Satisfaction: A Blueprint for Small Business Success
Business @ Breakfast - Strategic Planning: The Value of an Annual SWOT Analysis
CANCELED - Governmental Affairs Committee Meeting
CANCELED - Governmental Affairs Committee Meeting
CANCELLED - Membership Committee Meeting
Chamber 101 - In-Person
Coffee & Connections Networking Event
DeKalb Chamber Board of Directors Meeting