The National Small Business Week 2-day virtual summit is happening Tuesday, May 2 ? Wednesday, May 3, 2023.
This year?s event will include educational presentations by experts, an exhibit hall, networking, and a mentoring lounge where you can get your questions answered. The event is free to attend for both established and aspiring business owners. The DeKalb Chamber Membership Committee helps to plan and evaluate the Chamber's overall programs and membership offerings including, but not limited to, workshops, seminars, and networking events. Also works to recruit and retain current and new members by managing and auditing the Member Contact Timeline, offer innovative ideas, and ensure all members are having a valuable experience.
This committee meets monthly on the 1st Wednesday of the month from 10:00 AM to 11:00 AM. Some meetings may have been adjusted from their original schedule due to holidays or Chamber events. How to Price for Profit and Growth
*Smarter Pricing Guidelines for Small Businesses*
Are you one of the 75% of small business owners that:
does not have a simple and effective pricing model and/or
consistently under-prices your work?
If so, this Live Online Workshop is for YOU!
You will be put on the path to a better understanding of:
The difference between mark-ups and actual profit margins
How to calculate and utilize your Cost of Goods Sold in pricing
Pricing models for service businesses, consultants, online and storefront retailers, and manufacturers
Using fixed or variable costs to price for profit
This Workshop will engage the business owner in how to analyze costs to be able to better format various pricing models:
Cost Plus Pricing
Competition-based Pricing
Good / Better/ Best models
Margin-based Pricing
When to utilize Premium vs. Discount strategies
How to calculate a Break-even sales goal The main purpose of restaurants is serving good food, it?s no surprise that many successful restaurants have mastered that mission with their menu, flavors, price, staff, and now safety. But, when it comes to customer experience/service, some restaurants have lagged behind, and what worked in the past is not enough for the future. With intense competition for customers, restaurant need to Reimagine their customer service.
Join us for this course to learn what successful restaurants are doing and how you can build your customer service to become a competitive advantage.
Course Outline
Learning how successful restaurants are excelling in customer service.
The difference between service and hospitality, and why does it matter.
Who is customer service important to?
What do customers/guests want?
Learner Outcomes
Learn the difference between service and hospitality
Successful strategies for customer service
Learning and delivering what customer want
National Small Business Week Virtual Summit
Membership Committee Meeting
Webinar - Pricing for Profit and Growth
Webinar - Restaurant Customer Service Reimagined