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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20230503T140000Z
DTEND:20230503T153000Z
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SUMMARY:Webinar - Restaurant Customer Service Reimagined
DESCRIPTION:The main purpose of restaurants is serving good food\, it's no surprise that many successful restaurants have mastered that mission with their menu\, flavors\, price\, staff\, and now safety. But\, when it comes to customer experience/service\, some restaurants have lagged behind\, and what worked in the past is not enough for the future. With intense competition for customers\, restaurant need to Reimagine their customer service.\n\n\n\nJoin us for this course to learn what successful restaurants are doing and how you can build your customer service to become a competitive advantage.\n\n\n\nCourse Outline\n\n	Learning how successful restaurants are excelling in customer service.\n	The difference between service and hospitality\, and why does it matter.\n	Who is customer service important to?\n	What do customers/guests want?\n\nLearner Outcomes\n\n\n	Learn the difference between service and hospitality\n	Successful strategies for customer service\n	Learning and delivering what customer want
X-ALT-DESC;FMTTYPE=text/html:The main purpose of restaurants is serving good food\, it&rsquo\;s no surprise that many successful restaurants have mastered that mission with their menu\, flavors\, price\, staff\, and now safety. But\, when it comes to customer experience/service\, some restaurants have lagged behind\, and what worked in the past is not enough for the future. With intense competition for customers\, restaurant need to Reimagine their customer service.<br />\n<br />\nJoin us for this course to learn what successful restaurants are doing and how you can build your customer service to become a competitive advantage.<br />\n<br />\n<strong>Course Outline</strong>\n<ul>\n	<li>Learning how successful restaurants are excelling in customer service.</li>\n	<li>The difference between service and hospitality\, and why does it matter.</li>\n	<li>Who is customer service important to?</li>\n	<li>What do customers/guests want?</li>\n</ul>\n<strong>Learner Outcomes</strong>\n\n<ul>\n	<li>Learn the difference between service and hospitality</li>\n	<li>Successful strategies for customer service</li>\n	<li>Learning and delivering what customer want</li>\n</ul>\n
LOCATION:Virtual
UID:e.544.4313
SEQUENCE:3
DTSTAMP:20260407T215123Z
URL:https://business.dekalbchamber.org/events/details/webinar-restaurant-customer-service-reimagined-4313
END:VEVENT

END:VCALENDAR